BEFORE YOU SUBMIT 

Please take a moment to read the following important information.

​

Many of the services offered by Carole Bromley are personalised, bespoke, or digital in nature and require preparation or work to begin shortly after an order is received.

 

If you request to cancel your order before work has started, you may be entitled to a full refund.

 

If work has already commenced, including but not limited to research, preparation, meditation, intuitive work, spirit communication, writing, recording, or the creation of personalised content, a full refund may not be available.

 

Where only part of the service has been completed, a partial refund may be offered at our discretion to reflect the work already undertaken.

 

Once a personalised digital service has been completed and delivered, or a digital product has been accessed or downloaded, refunds will not normally be available unless required by applicable consumer law.

 

Subscriptions may be cancelled at any time. Cancellation will stop future renewals, and access will continue until the end of the current paid subscription period unless otherwise stated.

 

If you wish to request a cancellation, please complete our Order Cancellation Request form. Each request will be reviewed individually and in accordance with UK consumer legislation.