Terms, Disclaimer & Refund Policy

Last Updated: June 2026

Welcome to Carole Bromley Psychic Medium® and The Night Whisperer®.

By using this website, purchasing a service, booking an appointment, attending an event, enrolling on a course or purchasing a digital product, you agree to the following Terms, Disclaimer & Refund Policy.

1. SERVICES PROVIDED

Services available through this website may include, but not limited to;

• Private Readings

•Psychic & Mediumship Consultations

• Guardian Angel Letters

• Reiki Training Courses

• Workshops & Events

• Online Spiritual Training

• Digital Content

•The Night Whisperer® Membership Services

All services are offered in good faith and are intended for personal insight, spiritual exploration and entertainment purposes where applicable.

2. AGE REQUIREMENT

All services offered through this website are strictly for individuals aged 18 years or over. By booking or purchasing any service, you confirm that you are at least 18 years of age.

3. BOOKINGS & PAYMENTS

Appointments, events, courses and services must be paid for in advance unless otherwise agreed. Appointments are confirmed only when full payment has been received. The date and time offered are reserved exclusively for you once payment has been received. Failure to make payment within the requested timeframe may result in the appointment being released.

TERMS AT A GLANCE

√ Appointments must be paid in advance

√ All services are for 18+

√ Refunds are not available once services have commenced

√ Recordings are prohibited

√ Events are for entertainment purposes only

√ Respectful conduct is expected

√ Intellectual property remains protected

√ Terms may be updated periodically

4. REFUND POLICY

Due to the nature of spiritual, intuitive and digital services, all payments are non-refundable.Refunds will not be provided for:

• Missed appointments

• Failure to attend an event

• Change of mind

• Dissatisfaction with information received

• Digital products already delivered

• Guardian Angel Letters already prepared or delivered

Where appropriate, rescheduling may be offered at my discretion

5. RESCHEDULING POLICY

If you are unable to attend your appointment, please provide as much notice as possible.Requests to reschedule will be considered on a case-by-case basis and subject to availability.

Repeated cancellations or rescheduling requests may result in future bookings being declined.

6. READINGS DISCLAIMER

Psychic and mediumship readings are offered in good faith and are intended to provide spiritual insight, guidance and personal reflection. Information provided during a reading should never be considered a substitute for:

• Medical advice

• Mental health support

• Legal advice

• Financial advice

• Professional counselling.

Clients remain fully responsible for their own decisions, actions and life choices. No guarantee can be given regarding the accuracy, interpretation or outcome of information received.

7. EMAIL-DELIVERED SERVICES

Email-delivered services, including but not limited to Guardian Angel Letters, intuitive guidance letters and other personalised written spiritual guidance services, are individually prepared and tailored to each client. As each service involves personal preparation, intuitive work and the allocation of time specifically for the client, purchases are non-refundable once work has commenced.

Delivery times are approximate and may vary depending upon demand, workload, holidays, unforeseen circumstances or the nature of the service requested.

8. TRAINING COURSES, WORKSHOPS & EDUCATIONAL PROGRAMMES

Fees for training courses, workshops, educational programmes, webinars and other learning experiences may include tuition, course materials, manuals, handouts, venue costs, certification and administrative preparation where applicable.

As many courses require advance planning, venue hire, printed materials, digital resources and other preparations undertaken specifically for participants, course fees become non-refundable once materials have been prepared, purchased or allocated on behalf of the student.

Participants are responsible for attending scheduled sessions and for completing any coursework, practical requirements, assessments or certification criteria where applicable.

Carole Bromley reserves the right to amend course content, delivery methods, venues or schedules where reasonably necessary, while ensuring that the overall learning experience and objectives are maintained.

9. EVENTS & DEMONSTRATIONS

Event tickets are non-refundable unless the event is cancelled by the organiser. If an event is postponed, tickets will normally be transferred to the new date. Demonstrations of mediumship are provided for entertainment purposes only. Not every attendee is guaranteed a personal message or communication.

10. RECORDING POLICY

Audio recordings, video recordings, screen recordings and live streaming of appointments, readings, courses or events are strictly prohibited. Written note-taking is permitted. If recording is suspected or discovered, the session may be terminated immediately without refund.

11. INTELLECTUAL PROPERTY

All content appearing on this website, including text, graphics, logos, images, training materials, course manuals, digital content, publications, podcasts, audio recordings and downloadable resources, remains the intellectual property of Carole Bromley Psychic Medium® and/or The Night Whisperer® unless otherwise stated. No material may be copied, reproduced, distributed, published, transmitted, adapted or sold without prior written permission.

Carole Bromley Psychic Medium® is a registered trademark.

The Night Whisperer® is a registered trademark.

Unauthorised use of any content, branding, trademarks, logos, podcast material, written publications, training resources or digital products may result in legal action to protect intellectual property rights. This policy applies to all content published on www.carolebromley.com, including material associated with The Night Whisperer® podcast, membership content, courses, workshops, events and digital products.

12. RESPECT & BOUNDARIES

I reserve the right to refuse, suspend or terminate services where:

• Abusive behaviour occurs

• Harassment occurs

• Boundaries are not respected

• Fraudulent activity is suspected

• These terms are breached

This ensures a safe and respectful environment for all clients and students.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Carole Bromley Psychic Medium® and The Night Whisperer® shall not be liable for any direct, indirect, incidental or consequential loss arising from the use of this website, services, products, courses or events.

CHANGES TO THESE TERMS

These Terms, Disclaimer & Refund Policy may be updated from time to time. The latest version will always be published on this website.

IMPORTANT NOTICE

By booking a service, attending an event, purchasing a product or enrolling on a course, or using this website, you confirm that you have read, understood and agreed to these Terms, Disclaimer and refund policy.