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GDPR

General Date Protection Regulation

(GDPR) Regulation (EU) 2016/679:                 

To operate many of my services on this site there needs to be certain types of information collected from visitors. Therefore, set out below is a privacy policy information guide. It is important that the service you request is suitable for your needs. 

 

 

What Type of Information do we collect?

 

We receive, collect and store any information you enter on thjs website or provide in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information

 

The processes used to collection information from site visitors is through; messages, contact/enquiry forms, purchased items from services, store, shop, courses, training aids, Log-in, subscriptions to newsletters. Including transactions conducted on this website through personal information used such as name, address, contact number, post codes and email addresses. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect personal information?

 

We collect such Non-personal and Personal Information for marketing campaigns, or addresses for shipping purposes only. We also collect personal information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose site visitor’s information

 

CAROLE BROMLEY is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about myself and my services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. I (Carole Bromley) may also contact you for the purpose of marketing campaigns, promotions, updates and other information that may prove useful. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do I (Carole Bromley) use cookies and other tracking tools?

 

My site contains Google Analytics , Instagram, Facebook tracking codes, which collect statistical data about the use of my website and its applications. The information we see is aggregated and does not contain any personally identifiable data. We use the information to understand the way people use carolebromley.com so we can make it better.

 

 

Who we share the information with

 

We are  very careful in looking after your information and value your privacy. We do not share your information with any third party's unless you have made a purchase using this website through its named host WIX.We are not responsible for this companies privacy policy.

 

What we do with the information

 

Where consent has been given to hold data, this may be used for business and operational purposes. These may include mobile phone text messaging, bookings, email information to advice of upcoming events such as shows, demonstrations or fundraisers, newsletters, new book releases, merchandise or interactive events on social media platforms.

 

Cookies

 

A cookie is a small file which asks permission to be placed on your computers hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us to provide a better website enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Mailing List

 

Those who have registered to our newsletter service by email will be able to unsubscribe at any time. You will see an option to ‘Unsubscribe’ at the bottom of any email we send you. Once unsubscribed your email will be removed from our database.

 

Opting Out

 

Should you wish to opt out of receiving information please contact us by sending an email to; privacy@carolebromley.com

 

What we don’t do to keep your information safe

 

  • We do not sell or rent your personal information to a third party

  • Share your data with customers, clients or anyone outside law enforcement (when requested)

 

Policy Updates

 

It may be necessary to update this privacy from time to time due to technological changes and development of this website and the services of this website. We advise you revisit at any time to check for the latest version.

 

Security

As required by this EU directive, we are required to keep contact details of paying clients for accounting purposes for a period of six years.

 

Carole Bromley does not disclose personal data without permission to do so unless required by law. Please get in touch by email; privacy@carolebromley.com -  if you have any questions or concerns about how Carole Bromley uses your data, or to request a copy of data held on you.

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